Enterprise-Grade Multi-Tenant Communication Solution
Unified platform for internal communication, customer service, and AI-powered knowledge base
Get StartedPowerful Features
Enterprise IM
- •LAN Instant Messaging
- •Enterprise Member Management
- •Chat History Monitoring
- •Group Chat & Private Chat
- •File Sharing & Transfer
- •Message Encryption
- •Custom Emojis & Stickers
Omni-channel Customer Service
- •Multi-channel Integration
- •Human Support
- •Analytics & Reports
- •Queue Management
- •Auto-assignment
- •Customer History
- •Service Quality Monitoring
AI Knowledge Base
- •LLM Integration
- •Custom Knowledge Base
- •Multi-turn Dialogue
- •Auto-learning
- •Intent Recognition
- •Answer Optimization
- •Knowledge Management
Ticketing System
- •Ticket Management
- •SLA Management
- •Statistics & Reports
- •Priority Handling
- •Auto-categorization
- •Workflow Automation
- •Team Collaboration
Simple, Transparent Pricing
Choose the plan that's right for you
Open Source
Perfect for personal projects
- Basic IM Features
- Single Tenant
- Community Support
- GitHub Source Code
- Self Hosted
Starter
Great for small teams
- All Open Source Features
- Multi-tenant Support
- Basic Customer Service
- Email Support
- Cloud Hosted
- 1 GB Storage
- Up to 10 Users
Professional
Best for growing businesses
- All Starter Features
- Advanced IM Features
- Full Customer Service Suite
- AI Knowledge Base
- Ticketing System
- Priority Support
- 100 GB Storage
- Unlimited Users
What Our Customers Say
Trusted by companies worldwide
ByteDesk has transformed our internal communication. The enterprise IM features are exactly what we needed for secure and efficient team collaboration.
John Smith
CTO, TechCorp Inc.
The AI knowledge base integration is impressive. It has significantly improved our customer service efficiency and response accuracy.
Sarah Johnson
Customer Service Director, Global Solutions
Their ticketing system is robust and intuitive. It has helped us streamline our support workflow and improve response times.
Michael Chen
Support Manager, Innovation Tech
The omni-channel customer service platform has unified our support channels and made management much easier.
Emily Brown
Operations Head, Digital Services
Get in Touch
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